At Relax Seating System Pvt. Ltd., we value the trust of every customer, business partner, dealer, institution, and visitor who connects with us. This Privacy Policy explains how we collect, use, protect, and handle your information when you visit our website, submit an enquiry, request a quotation, download our catalogue, contact our team, or purchase our products.
By using our website or sharing your details with us, you agree to the terms mentioned in this Privacy Policy.
We may collect basic information from you when you interact with our website, contact forms, WhatsApp, phone calls, emails, quotation requests, or business enquiries.
This may include:
We may also collect basic technical information such as browser type, device type, pages visited, and website usage data to improve user experience and website performance.
The information collected by Relax Seating System Pvt. Ltd. may be used for the following purposes:
We use your information only for genuine business, communication, service, and operational purposes.
Relax Seating System Pvt. Ltd. does not sell, rent, or trade your personal information to third parties.
However, your information may be shared with trusted parties only when necessary for business operations, such as:
Such sharing is limited to what is necessary for fulfilling the purpose of your enquiry, order, service, or legal compliance.
We take reasonable steps to protect your personal and business information from unauthorized access, misuse, loss, or disclosure.
While we follow standard safety practices, no website, internet transmission, or digital storage system can be guaranteed to be 100% secure. Users are advised to share information responsibly through official communication channels only.
Our website may use cookies or similar technologies to improve browsing experience, understand visitor behavior, and enhance website performance.
Cookies help us analyze website traffic, remember user preferences, and improve our online services. You may choose to disable cookies through your browser settings, although some parts of the website may not function properly.
When you share your contact details with us, we may contact you through phone, email, SMS, WhatsApp, or other communication channels for:
You may request us to stop promotional communication at any time by contacting us through our official channels.
Our website may contain links to third-party websites, social media pages, or external platforms. Relax Seating System Pvt. Ltd. is not responsible for the privacy practices, content, or security policies of such external websites.
Users are advised to review the privacy policies of third-party platforms before sharing any personal information.
We may retain your information for as long as necessary to fulfill business, service, legal, accounting, warranty, or operational requirements.
Order-related, invoice-related, warranty-related, and service-related information may be retained for internal records and compliance purposes.
You may contact us to request correction, update, or removal of your personal information from our active communication database, subject to applicable business, legal, tax, and record-keeping requirements.
Relax Seating System Pvt. Ltd. may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of our website after updates means you accept the revised policy.
For any privacy-related enquiry, correction request, or concern, you may contact Relax Seating System Pvt. Ltd. through the official contact details mentioned on our website.
All disputes, claims, or matters arising in relation to this Privacy Policy shall be subject to the jurisdiction of courts located in Kolkata only.